Your guide to fees at Intracare Services

NDIS fees are not based solely on the face-to-face time spent with your clinician. A complete session includes preparation before your appointment, clinical documentation and reporting, and - where applicable - travel time.

All components are permitted under the NDIS Price Arrangements and are essential to delivering safe, high-quality therapy. Your fees will always be explained in your Service Agreement before services commence.

Depending on the service, fees may include:

• Direct therapy time (face-to-face or telehealth)
• Preparation and planning (minimum times increase with session length - see tables below)
• Clinical documentation and progress notes (minimum times increase with session length - see tables below)
• Reports, letters, and professional communication (where applicable)
• Travel, where therapy is delivered outside our clinic

Session length depends on where therapy is delivered and the travel distance involved, and is agreed with you in advance. Minimum session lengths apply for home, community, and school-based appointments - see the service zones table below for detail.

Clinic-based sessions Can be booked from 45 minutes of face-to-face time.  Please note this session length is only available for clinic-based appointments. Shorter sessions reduce total cost but may limit the depth of intervention achievable in a single visit.

Home, community and school-based sessions  are subject to minimum session lengths that increase with travel distance. When Intracare travels to see you, the minimum session length reflects our commitment to spending that time meaningfully - in therapy, or following up on actions from the session. This leads to better clinical outcomes and ensures every visit is purposeful.